Frequently Asked Questions

What currency are the prices do I see in the site?

All prices are in USD.

I just placed an order, when will it ship?

We try our best to ship items as fast as we can. Shipping Policy

How can I track my order?

Once your order is submitted, you can track its progress on our tracking page using your order number. If you need assistance, feel free to reach out to us! Track Your Order

Can I cancel my order?

To cancel, please do so within 24 hours of placing your order. After this time, cancellations will no longer be possible as we begin processing your order. Shipping Policy

Can I change my shipping address?

You can change your shipping address within the processing time of your order. Once the processing time is complete and your order is ready to ship, the shipping address can no longer be modified. To request a change, please contact us at contact.us.LuxyXO@gmail.com as soon as possible.

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